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Frequently Asked Questions


QUESTIONS ABOUT OATBALLS?

What are Oatballs?

Oatballs are wholesome no-bake energy balls made with gluten-free oats, organic peanut butter, raw organic honey, organic dates, organic fruits and nuts. We only use ingredients that you can pronounce. These energy balls are as big if not bigger than an average granola bar. These are not little energy bites; just one will satisfy you for hours!

How do I eat my Oatballs?

Your oatballs come ready to eat. Enjoy!

(Some of our customers microwave the peanut butter-based oatballs for about 15 seconds to give that melty, fresh-out-of-the-oven cookie experience!)

What is the shelf life of Oatballs?

Your oatballs are good for two weeks if refrigerated and up to six weeks if put in a freezer. We find that most people gobble them up much quicker than 2 weeks 😮

To freeze: Place your oatballs on a cookie sheet and freeze for one to two hours. Remove from cookie sheet and place in an airtight Ziploc® freezer bag (or other airtight container).

Are your Oatballs Gluten Free?

YES! Every single ingredient we use is gluten free. You're welcome.

Are your Oatballs Vegan?

Yes, we do have a few vegan flavors. Currently, our Apple Cinnamon, Cherry Almond Oatballs and Maple Pumpkin Pecan are 100% vegan.

Do you offer a Variety Pack?

We offer variety packs on occasion, so get them while you can! We post on social media and send out emails when they are available. Be sure to follow us on Facebook, Instagram, Twitter, Pinterest and Snapchat! Also, sign up for our newsletter to be in the know!

Oatballs.com Shipping Boxes

QUESTIONS ABOUT ORDERING?

When can I expect my order to arrive?

All orders are processed and shipped within 48 hours. We hand make your oatballs once we receive your order to ensure you have the freshest snacks on the market.

To check the status of your order please log in to your account.

How do you ship your products?

Oatballs.com uses USPS as our preferred shipping provider. The USPS provides free insurance up to $100 on all packages and offers online package tracking.

How do you determine shipping charges?

Oatballs.com connects directly to the USPS database, which allows us to automatically calculate your shipping charges. The USPS calculates shipping charges based upon the shipping destination and weight of the shipped item(s).

Shipping Restrictions

  • We are currently shipping within the United States only.
  • Oatballs.com does not ship to APO/FPO addresses

What is  your "Return Policy"?

Our goal is for every customer to be 100% satisfiedIf for any reason you are dissatisfied, please contact us and we will absolutely address the issue.